About Us

Frequently asked questions

“Your Questions, Answered – Explore Our FAQ for Quick Solutions!”
 
 
Why is Prochant expanding an office in Guyana?
Prochant is a global company serving the US healthcare market with a niche in medical billing or revenue cycle management, not a call center business. Patient and insurance reach-out is one part of the business processes. We are a 25-year company, with long-tenured contracts and clients, and we are here to provide high-quality stable jobs to the local community.
 
Prochant is a global company serving the US healthcare market with a niche in medical billing or revenue cycle management, not a call center business. Patient and insurance reach-out is one part of the business processes. We are a 25-year company, with long-tenured contracts and clients, and we are here to provide high-quality stable jobs to the local community.
 
We are committed to supporting a healthy work-life balance through flexible working hours,remote work options, and wellness programs. We encourage our employees to take time for personal and family needs.
 
Our company values Be Dependable, Growth mindset, and work like a champion Team . We foster an inclusive and dynamic work environment where employees are empowered to take initiative, develop their skills, and make meaningful contributions.
 
We invest in our employees’ growth through continuous learning opportunities, workshops,leadership development programs, and access to external training. Our goal is to help you advance your career and achieve your personal goals.

The overall atmosphere at Prochant is positive, friendly, and supportive. We focus on building strong relationships, encouraging collaboration, and creating an environment where people enjoy coming to work. Employees describe the atmosphere as one of mutual respect, energy, and inclusivity.

We celebrate individual and team achievements through [employee recognition programs, company-wide meetings, and events]. We also organize annual celebrations to mark company milestones and show appreciation for our employees’ contributions.

What roles are you hiring for at the new office in Guyana?
We are currently hiring for a variety of roles across functions – patient/referral interaction service and accounts receivable services. You can explore all open positions on our Careers Page.
visit our career page to view the current openings and click on ‘Apply Now’ fill in the details and submit . You can also click on ‘Join us’ below and leave your email id , our human resource team will reach you . You can also apply through our Facebook and Instagram by clicking the icon below .
 
Our interview process involves the following steps 1. Pre-screening and assessment 2.Shortlisted candidates- Beginners will go through 6 weeks of government-sponsored and Prochant-specific intense training program on a stipend basis. Shortlisted Candidates with relevant experience will go through 3 weeks of training program on a stipend basis. 3.Employment offer is rendered for qualified candidates and then moved towards on-the-job training and service delivery. Shortlisted candidates with relevant experience may join the Prochant-specific training directly.
 
We are seeking candidates who are willing to learn, articulate, motivated, and aligned with our company values. Specific qualifications will vary depending on the role, but we welcome talent who have experience in customer support and US healthcare.
We are deeply committed to investing in our employees’ professional development and career pathing. You’ll have access to skill building training programs, mentorship opportunities or take lead role, and the chance to advance within the company as we grow our presence in Guyana.

High school diploma or equivalent; an associate’s degree or certification in healthcare administration or a related field .